Wildlife Expo 2020

Schedule at a Glance

TuesdayWednesday |  Thursday 


Tuesday, February 4

11:00 a.m. – 6:30 p.m.

5:00 p.m. – 6:30 p.m.
Wildlife Expo Welcome Reception and Exhibits


Wednesday, February 5

7:00 a.m. – 5:00 p.m.

7:00 a.m. – 8:30 a.m.
Continental Breakfast & Exhibits

8:30 a.m. – 10:00 a.m.
The only good snake is a dead snake…or is it? Wildlife control of amphibians and reptiles
Joe Ehrenberger, Owner at Adaptation Environmental Services
Snakes are important because they control nuisance wildlife and reduce the spread of disease, yet they are often killed despite these contributions. How can we reduce negative impacts to amphibians and reptiles while addressing the concerns of homeowners, businesses, and land managers? We explore techniques to more safely address amphibian and reptile control-related issues. We also discuss practices that clients can implement to reduce negative interactions.

10:00 a.m. – 10:15 a.m.
Refreshment Break

Sponsored by 

10:15 a.m. – 11:15 a.m.

Trouble from Below: The California Ground Squirrel
Annie Raish, High Desert Wildlife Control
The California ground squirrel, Otospermophilus beecheyi has become a significant and highly invasive pest species outside of its native coastal California range. They have spread inland and into the Southern California deserts, and as far north as Washington state. In California alone, more than $50 million in agricultural damage occurs yearly, with millions more in property damage to businesses, ranches, farms, and residences. This session will explore the life history, types of damage caused, several control strategies for the WCO, and avoiding non-target species. Zoonotic concerns and other species of western ground squirrels will also be explored.

Warranties, Contracts, and Programs: What you Should Know
Russel Seib, NJ Pest Control
Best practices for protecting your business. In this session, we’ll discuss the foundations of operating a wildlife control business including proper business formation, protecting your company against liability, obtaining adequate insurance coverage, and how to properly word your client contracts to reduce risk.

11:30 a.m. – 12:30 p.m.

The Truth About Protected Species
Michael Beran, Wildlife Command Center
This session will dive into some of the myths, wives tales and internet misinformation that has been spread about protected species. Debunking these myths will clarify the difference between species being protected and those invading a home. Learn how to properly execute both situations and how both can be handled appropriately.

Attic Restoration: How to Gain Customers Through Sales
Jesse Fraser, Critter Control of NH
Whether you are a seasoned pro or beginner in Attic Remediations, this session will teach Proper Sales and Pricing, Remediation Techniques, Safety Protocols, Must-Have Equipment, and Step by Step Techniques. It will also cover, how to add energy efficiency items such as air sealing and attic hatch covers, a suggested product and equipment list and plenty of pictures- the good and the horrible!

12:30 p.m. – 1:45 p.m.
Lunch & Exhibits
Sponsored by 

1:15 p.m. – 1:45 p.m.

How to Become a CWCP
Gregg Schumaker and Stephen Vantassel
In 2018, NWCOA revamped the Certified Wildlife Control Professional program. Come learn the step-by-step process for earning this designation.

How to Get Your Business VA-verified as a Veteran Owned Small Business
Russel Sieb, NJ Pest Control
Veterans, are you effectively promoting your business? Let your customers know that you have taken the steps to become a VA-verified Veteran-Owned Small Business (VOSB). Learn how to earn this distinction for your business.

1:45 p.m. – 2:45 p.m.
Making Moles Profitable
Will Langman, Langmans Wildlife and Pest Control
Do you get calls about mole problems? Are you passing off these jobs? We will discuss how providing these services to your clients can add to your bottom line. We will present best practices and guidance on how to build a program that will not only create a steady revenue stream but will also add monetary value to your business.

How to Create an ROI-Focused Digital Marketing Strategy in the Wildlife Industry
Kyle Scott, North Wing Digital
It is very easy to spend marketing dollars in the Wildlife Industry. However, it can be difficult to accurately determine the effect of your marketing dollars and priority advertising channels accordingly. In today’s presentation, we will discuss how to balance SEO, Google Ads and Facebook advertising within an overall marketing plan. We will also discuss how to implement conversion tracking and call reporting to get an accurate picture of your return on investment.

2:45 p.m. – 3:15 p.m.
Refreshment Break & Exhibits

3:15 p.m. – 4:15 p.m.

Beaver Exclusion: Materials Methods and Techniques
Jonathan Munsterman, Pathfinder Wildlife Services; Jim Goins, Virginia Wildlife Management
This presentation will highlight some new and some tried and true devices, that when used correctly along with understanding physical characteristics (i.e. depth, rate of slope, and flow) can become effective and permanent solutions to long-standing conflicts with North Americas largest rodent, Caster Canadensis.

Maximizing Profits on Every Job
Debbie Holt, Advantage Wildlife Removal; Ray Hartley, Intrepid Wildlife Removal
This two-part session will cover the importance of repairs and solutions and how to best motivate customers to buy repairs upon initial phone contact. It will also address additional repairs that can help to prevent future issues and not leaving any “money on the table” adding to your bottom line


These are optional, add-on opportunities being offered in addition to the main program to learn and grow your business.

4:15 p.m. – 6:15 p.m.
CWCP Testing
While the test is available online, if you prefer to take the test in person, this is the opportunity to do it.

5:00 p.m. – 6:15 p.m.
RIDGE-GUARD Installer Certificate: Advanced Sales and Installation Techniques for RIDGE-GUARD
Tony Siri, AAC Distributing
Register separately for this hands-on opportunity on the registration form. The cost for the session will be $25 per person or $50 for non-members. The staff of RIDGE-GUARD will be presenting the benefits
and uses of the new roof ridge vent exclusion product. This will include advanced sales skills to professionally present and educate your customers on roof vent issues, benefits of RIDGE-GUARD, and how to close the sale. In this presentation, NWCOA and NPMA members will also be able to do a tear-off and reinstall of a roof vent and ridge cap, installing wire mesh (the old way) on a large model roof. They also will then get hands-on experiences with an actual install of RIDGE-GUARD. This process will give a great understanding and respect of the time savings and moneymaking potential of RIDGE-GUARD.


Thursday, February 6 

7:30 a.m. – 4:00 p.m.

8:00 a.m. – 9:00 a.m.
Continental Breakfast & Exhibits

9:00 a.m. – 10:00 a.m.
General Session: Understanding Baits and Proper Techniques
Chris O’Banion, Advanced Wildlife Management
This session will explore how to utilize different baits along with proper trapping techniques to improve wildlife control services operations. The session will cover uses, benefits, and issues surrounding the different baiting options and techniques.

10:00 a.m. – 10:15 a.m.
Refreshment Break

10:15 a.m. – 11:15 a.m.
Technology Uses in Wildlife Management and Control (Ario cameras, rodent monitoring stations, etc)
Keith Markun, BEAST Wildlife Solutions
Technology is changing our industry and how we conduct business. In this session, we will discuss how advances in technology can benefit the wildlife industry. Topics of discussion will include uses, benefits, issues, types, and plans of Arlos and game trail cams, Drones (flying and crawling), Thermal imaging (Flir and Fluke), and Borescopes cameras. Other discussions will include Smart Phone Tools, Masters and Testers, Laptops and Ipads, and how to best use lasers for wildlife control.

11:30 a.m. – 12:30 p.m.

Ask Us Anything: Panel of Bird Control Business Owners
Jason Reger, Blue Ridge Wildlife Management, LLC; Ryan Hall, Animal Pros Wildlife; Rolle Calzadilla, Copesan
“The early bird gets the worm” but “the second mouse gets the cheese”. What you need to know about growing your bird control business. With the ever-growing bird control requests, ensure you and your company are ready to provide professional bird control services. Our panel of specialists discuss what you need to know in providing bird control and boosting your bird control business.

Employee Retention and Engagement
Leila Haas, Sprague Pest Solutions
This session will cover the importance of the workplace environment and how it can impact employee retention. It will also include ways to better engage employees and how that can impact your overall retention rates and improve your business practices overall.

12:30 p.m. – 1:45 p.m.
Lunch & Exhibits

1:00 p.m. – 2:00 p.m.
NPMA Wildlife Committee Meeting

1:45 p.m. – 2:30 p.m.
NWCOA General Membership Meeting

2:45 p.m. - 3:45 p.m.

Avoid Costly Mistakes Through Inspection
Kevin Cornwell, Cornwell’s Wildlife Control, LLC
This session will outline how to create an inspection process that will not only identify entry points and correctly identify problem species, but will also help you prevent costly misdiagnoses, help save your reputation (and client), and keep you from leaving money on the table.

The Pellet Rifle and It’s Uses
Dan Frankian, Hawkeye Bird and Animal Control
Interested in using a pellet rifle to make your job easier in the wildlife control industry? This session will also cover information on how to properly use the pellet rifle, the different pellet rifle accessories as well as shooting best practices

3:45 pm - 4:00 p.m.
Refreshment Break

4:00 p.m. – 5:00 p.m.
Speaker Spotlight Q&A Session: Your Questions Answered

6:00 p.m. – 9:00 p.m.
Annual Awards Banquet Dinner